Privacy Policy

Effective Date: January 28, 2026

Atulya Hearing and Speech Private Limited ("Atulya Hearing", "we", "us", or "our") is committed to protecting the privacy of visitors to atulyahearing.com. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, and email address (via contact and appointment forms)
• Location or city (to suggest nearby clinics)
• Hearing health information you voluntarily provide during consultations
• Browser type, IP address, and usage data collected automatically via cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments
• Respond to inquiries and provide customer support
• Send appointment reminders and follow-up communications
• Improve our website, services, and user experience
• Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With our audiologists and clinic staff to provide services you have requested
• With trusted service providers who assist in website operations (e.g., hosting, email delivery), subject to confidentiality obligations
• When required by law, regulation, or legal process

4. Cookies and Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools collect anonymised usage data including pages visited, time spent, and referring sources. You can disable cookies through your browser settings, though some website features may not function optimally.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Appointment and contact records are retained for a reasonable period to support ongoing patient care.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal obligations
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at sales@atulyahearing.com or call +91-7392001555.